DOCUMENTS REQUIRED
You will need a valid Passport to enter in the country. Italy require that your passport is valid for at least six months from your date of entry. It is always wise to have contact information for Embassies and Consulates for the countries you plan to visit. A complete listing of embassies can be found at http://www.usembassy.gov/. No refund will be considered valid to those in possession of a non-original or expired document.
ADVANCES AND SALE
When you book a tour, a 25% deposit is requested ( the payments will be accepted in the form of money order or credit card ). Sold must be paid, at least 30 days before departure. Travel documents will be delivered only after sold payment.
PLEASE NOTE: for those who book online, only one credit card payment is required.
TRAVEL INSURANCE
Duomo Viaggi & Turismo S.p.A. is responsible for service execution but not for events beyond its control (force majeure, third-party failures). The Client is responsible for arranging and taking out appropriate travel insurance (including medical, cancellation, and baggage coverage). Duomo Viaggi & Turismo S.p.A operates in full compliance with the Italian Tourism Law and is covered by mandatory insurance policies, including Civil Liability Insurance (RC) for damages arising from the performance of the travel services and Protection in case of insolvency or bankruptcy of the organizer (Fondo Vacanze Felici), ensuring reimbursement of payments and, where applicable, repatriation of travellers. These coverages are provided in accordance with the applicable Italian legislation.
CANCELLATION POLICY
Applied percentages:
- Between client confirmation and 90 days prior to arrival: 25% penalty (i.e. the deposit)
- Between 89 and 30 days prior to arrival: 40% penalty
- Between 29 and 11 days prior to arrival: 90% penalty
- Within 10 days of arrival: 100% penalty
Penalty of 100% of the individual participation fee is also up to traveler who can’t undertake the journey for an irregularity of expected personal expatriation documents and also for the traveler who decides to interrupt the journey or stay already undertaken.
VARIOUS
CLOTHING: we recommend a clothing according to the season of travel, comfortable shoes for daily visits, a sunglasses and a small umbrella.
HEALTH STANDARDS: we recommend to get yourself some essential medicines. A person who has ongoing therapies with medicines brings sufficient quantities for the duration of the tour.
It is possible to organize private and customized guided tours, in different languages (for information and prices please contact us).
